NURS 6051 POLICY/REGULATION FACT SHEET Fact Sheet: Understanding the 2021 Telehealth Expansion Policy in Dallas Healthcare

NURS 6051 POLICY/REGULATION FACT SHEET

Fact Sheet: Understanding the 2021 Telehealth Expansion Policy in Dallas Healthcare

Introduction

In response to the evolving needs of healthcare and advancements in technology, policy, and regulatory bodies are continually adjusting regulations. A notable change in 2021 is the Telehealth Expansion Policy, which has significant implications for healthcare organizations in Dallas, Texas, including our institution, Dallas Health Elite (DHE).

The 2021 Telehealth Expansion Policy

The 2021 Telehealth Expansion Policy seeks to broaden the scope of telehealth services provided by healthcare professionals to patients. The goal is to enhance patient care by leveraging digital technology, especially in light of the challenges posed by the COVID-19 pandemic (Dixit et al., 2022).

Impact on System Implementation

Infrastructure Upgrade: To accommodate the surge in telehealth services, there is a need for healthcare organizations to upgrade their IT infrastructure, ensuring reliable and secure patient-provider interactions (Ong et al., 2021).

Training and Onboarding: Staff must be trained to navigate and utilize new telehealth platforms effectively. This would require resources for continuous professional development and system familiarization (Alrahbi et al., 2022).

Impact on Clinical Care, Patient/Provider Interactions, and Workflow

Increased Access: Telehealth services can help eliminate geographical barriers, providing more patients with access to specialized care (Jonathan et al, 2023).

Streamlined Workflow: Virtual consultations can enhance the healthcare workflow, reducing waiting times and improving appointment efficiency (Pogorzelska-Maziarz et al., 2021).

Enhanced Patient-Provider Interactions: Telehealth offers flexibility, allowing patients to engage in consultations in a comfortable environment, which can foster better communication and understanding (Mattisson et al., 2023).

Dallas Health Elite’s (DHE) Response

DHE is committed to providing the best patient care and is in full compliance with the 2021 Telehealth Expansion Policy. Our strategies include:

1. Partnering with leading telehealth solution providers to ensure a seamless virtual experience for our patients.
2. Establishing a dedicated telehealth department responsible for training our medical staff and addressing any related concerns.
3. Setting clear guidelines and protocols for virtual consultations to maintain the high quality of care and professionalism our patients expect.
4. Offering 24/7 IT support to address any technical glitches or concerns that arise during telehealth sessions.

Conclusion

The 2021 Telehealth Expansion Policy is a testament to the dynamic nature of healthcare and the need to be adaptive. Dallas Health Elite remains at the forefront of these changes, ensuring our patients receive top-notch care, whether in-person or virtual.

References

Alrahbi, D. A., Khan, M., Gupta, S., Modgil, S., & Chiappetta Jabbour, C. J. (2022). Challenges for developing health-care knowledge in the digital age. Journal of Knowledge Management, 26(4), 824–853. https://doi.org/10.1108/JKM-03-2020-0224